Technical

Sunrise Technologies LLC: Challenges for businesses striving to meet their customers' needs

January, 03, 2025-04:45

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Challenges for businesses striving to meet their customers' needs:

Disjointed customer data creates challenges for businesses striving to meet their customers' needs for tailored experiences. Evolve into a customer-focused organization and realize genuine digital transformation with Dynamics 365 Customer Insights.

Dynamics 365 Customer Insights is a customer data platform (CDP) designed to provide a comprehensive understanding of your customers, augmented with artificial intelligence. By connecting data, you can unlock valuable insights needed to deliver personalized experiences and take proactive measures across marketing, sales, and service. It can be integrated with Dynamics 365 or used as an independent solution.

Rapidly unify customer data :
At the core of every brand lies the desire to obtain a complete view of their customers and utilize data to drive exceptional experiences (in fact, this is often the motivation for many organizations seeking a new ERP). The advantage of Dynamics 365 Customer Insights is its compatibility with any system. It enables businesses to swiftly consolidate customer data and leverage it for enhanced channel experiences, operational reporting, and mobile applications. You can achieve a proof of concept and deploy a comprehensive solution within weeks, not months.

Achieve comprehensive customer insights :
Consolidate all your data to gain a thorough understanding of your customers. Beyond their historical interactions with your brand, you can enrich customer profiles with audience intelligence derived from Microsoft Graph. With AI-driven recommendations, you can discover actionable insights and make vital, customer-centered decisions.

Invest in Microsoft with assurance :
This self-service Azure-based customer data platform is designed to accelerate your insights and AI delivery. User-friendly, guided experiences with auto-suggestions and templates facilitate a quick start. Moreover, with Microsoft’s extensive portfolio of solutions, it’s simple (and cost-effective) to ensure seamless integration. You can rely on Microsoft’s expertise, research, and commitment to security and functionality. You’ll have all the necessary tools at your fingertips to enhance your customer.

www.sunrisetechnol.com